|FREQUENTLY ASKED QUESTIONS
What is NETFILE?
NETFILE is one of our electronic tax-filing options. This transmission service
allows you to file your personal income tax and benefit return directly to the
Canada Revenue Agency (CRA) using the Internet. You can only transmit your own
tax return to the CRA using NETFILE. You cannot transmit tax returns on behalf
of your clients.
NETFILE is intended for the millions of individuals who use commercial software
to manage their financial affairs and prepare their tax returns. These
individuals can transmit their own tax returns using the CRA's free Internet
transmission service, NETFILE. In the past, they had to print and mail their
The NETFILE transmission service to electronically file your 2011 personal
income tax and benefit return is open from February 15, 2013, until September
Who can use NETFILE?
NETFILE is available to most Canadians; however, there are some types of tax
returns that cannot be submitted electronically. Please refer to CRA web
Web page for these exceptions. Please also check the
Tax preparation service providers cannot use NETFILE to file tax returns on
behalf of their clients. They must use
Why use NETFILE?
NETFILE is an easy-to-use, convenient option for filing your personal tax
return. It streamlines the tax-filing process and offers the following
secure and confidential;
faster refunds (in as little as eight business days);
greater accuracy (with the use of software, we don't re-key the information,
and there is less chance of errors);
no paper return to mail;
no receipts to send in, unless we ask for them at a later date; and
immediate confirmation that the CRA received your tax return
What is a Netfile Web access code?
The Netfile Web access code is provided by the government to taxpayers so that
they may use the Netfile service. It is used along with your social insurance
number to identify you on the Netfile site. See the next question about how to
Your Netfile Web access code is printed on your personalized mailing label in
the income tax package that you received from the CRA. If you lost the label or
never got it, get one online by
or call the CRA's Netfile Help Desk at 1(800)714-7257.
They will provide you with an access code. When you call, have on hand your 2011 tax return and notice of assessment.
For more information about Access to NETFILE, please visit CRA's web page
Access to NETFILE
Why Choose MBOTax?
To use NETFILE, you should have a commercial software or online application to
generate a .tax file for your return and transmit it to CRA through NETFILE
services. MBOTax is a web application developed for you to file your tax return
by using NETFILE. MBOTax provides not only the .tax file, but also provides PDF
format tax return for you to download and to print. For detailed
information about the features of MBOTax, please visit our
What's new page.
1).Mode 1 - Based on T1 In this tax filing mode, you will file your tax return
based on T1. There are links directing you to related forms while you fill T1.
This mode is easy, quick and direct. This mode is suitable for all users.
2).Mode 2 - Form Mode All the forms are very similar to the real forms,
which will make user easier to enter their information. For example when a user
enters T4 slips, he must have paper T4 slips aside. Our T4 slip is just like
the paper T4 slip in layout. In this tax filing mode, you choose the forms
needed for filing your tax return and then fill these forms. This mode is
suitable for experienced users.